The importance of the relationship between our customers & our Active Body Team!
The Importance of building a strong and trustworthy relationship with our customers is our first priority. I have been involved in the retail industry since high school. My work experience has taught me one very valuable expertise that I use every day and teach my staff. The importance of interaction with our customers. Every single person that walks through Active Body Nutrition’s door is our family, these are the people that are going to give us the best referrals and they are why we come to work every day we must make them top priority.
Even in high school it was not just increasing my sales numbers and getting a larger commission at the end of the month, but also to build a stronger relationship and an environment I will enjoy working at.
As my brother Juan and I decided to start our own supplement store we already had a large amount of friends that we have met through the years of working in the industry. Not only did they keep buying from us, but also introduced us to their friends and relatives to come visit and shop from our store. Those were relationships that we built from our personalities and personal interactions with every single one of them.
I can say that a large amount of my friends, business relationships and employees have been our customers at one point. We created a strong connection from just a simple “How can I help you today?”
The value of treating every single customer no matter the age, gender or how they look with the best and highest professional greeting and by sharing our knowledge, time and personal experience to help them reach their Fitness and nutritional goals is one of our top if not THE top priority for our brand!
We have made mistakes in the past with our customers like any other company but we use every single mistake as a learning experience to be the best we can be. For us the most important thing is helping everyone not only for them to be happy and satisfied with a purchase, but also to educate and guide them to achieve their goals.
So, please message me or any of our team members anytime with any questions, suggestions, ideas that we can help you with. We will also be offering and putting together seminars in the new year with topics relating to health, fitness, nutrition, supplementation, and much more to build a greater interaction with all of you. We want to offer the most support we can to all of you!
Thank you again for taking the time to read my blog. I am here to help you grow together with Active Body Nutrition so we can all be the best!
Active Body Nutrition, CEO
IG – @activebodyceo
FB – Camilo J
SnapChat – @activebodyceo
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Active Body Nutrition is the newest leader in online and retail dietary supplementation in North America. We are committed to your success, health, and fitness by providing you the best health products and superb customer service. We specialize in improving the health and well-being for individuals from all walks of life.Read more
ACTIVEBODY will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective.
ActiveBody will be happy to issue you a full refund minus a 10% restocking fee in the form of an in store credit within 14 days on all unopened products. We must be notified of all returns prior to their return shipment. If you would like to return an item please ship it to our national warehouse. Shipping and handling (S&H) charges are non-refundable. All International sales are final.